Our Policies & Mission

Our Policies & Mission

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday: 8:45 a.m. – 6 p.m.
Tuesday: 8 a.m. – 5 p.m.
Wednesday: 8 a.m. – 5 p.m.
Thursday: 1 p.m. – 6 p.m.
Friday: 8 a.m. – 4 p.m.

*We are also open every other Saturday during the school year

Our Mission

Drs. Russo and Nicozisis and their staff strive to provide the highest of excellence in orthodontic care using the very latest in technologies in a warm and friendly office environment, where patient interaction and communication is the key to treatment success. The doctors and staff go to great lengths to explain treatment procedures to patients, clarify the need for cooperation at different times during treatment to ensure success, and keep referring doctors informed and involved in treatment so that a team approach to care is created for each individual patient.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.